REFUND AND RETURNS POLICY

RETURN & EXCHANGE POLICY

  • The Return Or Exchange Can Be Done Within 15 Days After Your Order Is Delivered.
  • In Case The Customer Receives Defective/Wrong Product(S), The Reverse Pickup Will Be Generated By Us And The Shipping Charges Will Be Covered By Us Only.
  • NOTE: It Is Mandatory To Capture A Video/Photo Before Shipping The Package Or Handling It To Our Courier Partner.
  • If The Customer’s Pin Code Is Non-Serviceable By Our Courier Partners, Then The Customer Is Liable To Self-Ship The Product(S) And The Shipping Charges Upto ₹100 Are 100% Refundable If Customer Receives Defective/Wrong Product(S).
  • Kindly Pack The Product(S) Properly To Prevent Damage During Transit. Please Ensure The Product(S) Must Be In Unused Condition With All Tags And Packaging.
  • Due To Hygiene Concerns Of Our Customers, We Do Not Accept Return/Refund Or Perform An Exchange For The Boxer Shorts.
  • NOTE: We Suggest You To Select ‘Speed Post’ As Your Courier Service Rather Than Using Other Courier Companies. SPEED POST Is A Government-Owned Entity That Operates India’s Largest Postal Network And It Is Totally Reliable

REFUND POLICY

  • PREPAID ORDERS: The Refund For The Prepaid Order Will Be Processed Within 7 Working Days After Receiving Your Order At The Warehouse And Quality Check Of The Product(S). The Refund Amount Will Be Reflected In The Respective Payment Mode. NOTE: If You’ve Placed A Prepaid Order Using A Refund Coupon, The Value Of The Coupon Code Will Be Refunded Through A Coupon And The Remaining Amount Will Be Paid Through Your Original Payment Mode.
  • FOR COD ORDERS: A Coupon Code Of The Ordered Value Will Be Sent To Your Registered Email Address/Contact Number Within 48 Hours After Receiving Your Order At The Warehouse And Quality Check Of The Product(S).

CANCELLATION POLICY

  • The Cancellation Request For Your Order Can Be Done Within 24 Hours Of Placing The Order Through The SX Fitness Cancellation Page Or Feel Free To Email Us sportsxpert.sx@gmail.com
  • If The Order Is Shipped From The Warehouse, It Cannot Be Cancelled. However, If The Product(S) Is Found To Be Wrong/Damaged, You Can Raise A Return Request Within 15 Days Of Order Delivery.

THINGS TO CONSIDER

  • The Customers Are Requested To Check The Size Guide Before Placing The Order.
  • The Color Of The Product(S) May Vary As Per The Customer’s Screen Resolution.
  • Please Provide Your WhatsApp Registered Number For Timely Updates And A Better Shopping Experience.
  • Due To Hygiene Concerns Of Our Customers, We Do Not Accept Return/Refund Or Perform An Exchange For The Boxer Shorts.
  • If The Customer Receives A Torn Parcel/Unrelated Product(S)/Empty Parcel, They Are Requested To Raise A Query Within 48 Hours Of Delivery. For A Safer Side, We Suggest Our Customers To Create An Unboxing Video Of The Parcel Too.
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The Story Of SXFitness Very Simple And Holds The Essence Of Vision, Hard Work, And Perseverance.

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    • Phone : 78144-04013
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    • mail : sportsxpert.sx@gmail.com